Refund policy

Returns policy

Sara’s threads accepts returns within 14 days if products are not used, changed, washed or otherwise manipulated. Products need to be returned in original packaging. No products may be returned to Sara’s threads without the prior written consent of Sara and are subject to a return charge.

Cancelling your order

As a customer, you are free to cancel an order within 24 hours and will be refunded amount of your order to their account the order originally was paid from.